Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What is your contact info?
Our contact info is email: contact@raytennyson.com.
When will things be restocked?
Kits will usually be restocked by the next day if we're able.
How long does it take to get the order?
Orders normally take 5 to 8 business days. Delivery dates our provided at during checkout.
Can you do pictures with 3 or more people?
Currently, we do not offer paint kits with more than 2 people in photo.
How many paintings come with it or do you only get one for a hundred dollars?
Each Selfie Kit is $100/a piece.
Each selfie is carefully crafted by a trained designer from Ray’s team of artists around the world not computer generated.
We will never compromise the quality of our paint kits. This decision does make them a premium sip & paint experience.
If you’re not satisfied, you get you money back.
Can I place an order and receive it before a specific date?
Unfortunately, we cannot guarantee delivery before the specific date shown at checkout due to the complexity of our production process.
Can I use two separate photos for a Couples Painting Kit?
Unfortunately, we cannot combine two separate photos into one painting. The Couples Painting Kit is designed for an existing photo of two people.
Do the painting kits come with pre-selected paint colors?
Yes, our painting kits come with everything needed to paint the kit to its entirety, including pre-selected paint colors based on the design of your selfie.
What are your product sizing details?
All of our paint kits are the industry standard sip & paint size of 16" X 20".
When will my order be shipped?
Orders are delivered on the provided delivery date during checkout. This date is your guaranteed delivery date for proper planning for arrival.
If you don't remember your delivery date please view your order confirmation page to see your delivery details or contact us contact@raytennyson.com.
Do you offer any discounts for wholesale or bulk orders?
Currently we are offering volume discounts up to 50% off, the more you buy the more you save.
How long does the paint last?
Paint can last up to three months at room temperature but we do not recommend storing them over one month.
In the event you store your paint kit over the unrecommended month time frame or in very hot or cold environments we recommend checking your paint in case it isn't usable. Contact us at contact@raytennyson.com.
What is included in each Paint Kit?
- 1 Premium 16x20 Pre-drawn wrapped canvas
- 1 Number coded paint set
- 1 Disposable table easel
- 1 Disposable apron
- 1 Paint brush set
What if I don't like my selfie?
If you are not satisfied with your selfie results, we will do our best to make the necessary changes to meet your standards or refund your money.
What is your return policy?
A 30-day money-back guarantee is offered for any paint kits if you are not satisfied with your painting or a change of mine.
If your painting is unsatisfactory due to errors made while painting, you have the option to contact us at contact@raytennyson.com to request a new kit.
Can I edit the background color of my painting?
Yes, you can request changes to the background color of your paint kit before it ships.
If it has shipped, contact us to have the new paint shipped for additional costs.
How do I send a photo for my painting?
To send a photo, simply upload it on the product page from the "Upload Image" button.
If you have multiple paint kits to order, upload the first one, add it to your cart, and then repeat the process for the others.
What if my photo isn't clear enough?
For the best results, we recommend using a clear and high-resolution photo. If your photo is not suitable, we will inform you and suggest alternatives.
You can also crop the photo to focus on the best parts, ensuring a beautiful final painting.
What is unique about SELFIE PAINT KITS?
Our kits are designed to transform your cherished photos into personalized unique paint kits created specifically for sip & paint experiences.
Every kit hand-designed by skilled artists, not computer-generated.
Any question?
You can contact us through our contact page or chat button! We will be happy to assist you.
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